Terms and Conditions

Effective Date: July 2025

Welcome to Dclo! These Terms and Conditions govern your access to and use of our website dclo.raaiqatex.com and the services we offer, including purchasing products from our online store.

By using our website, you agree to these Terms. Please read them carefully before placing an order.

Eligibility

You must be at least 18 years old or have the involvement of a parent or guardian to use this website and make purchases.

Products and Descriptions

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. Colors may vary slightly due to screen settings.

We reserve the right to:

• Change or discontinue products at any time
• Limit quantities of any product or order
• Correct pricing or description errors without prior notice

Orders and Payments

When you place an order, you agree that:

• All information provided is accurate and complete
• You are authorized to use the payment method provided
• Your order is subject to availability and our acceptance
• We accept payments through mobile banking, cards, and other methods listed on our checkout page. All transactions are encrypted.

Shipping and Delivery

• We ship worldwide using trusted courier partners.
• Shipping costs and estimated delivery times are provided at checkout.
• We are not responsible for delays caused by couriers or customs.

Please ensure your shipping details are accurate. We are not liable for lost items due to incorrect addresses.

Returns and Exchanges

Please refer to our Return & Refund Policy [link to your return policy page or include below].

Typically:

• Return request is made within 1 day and/or immediate of receiving your order.
• Items must be unused, unworn, and in original packaging
• Certain items (e.g., sale items) may be non-returnable

• We currently do not offer direct exchanges. If you want a different size or item, please return your original item for a refund and place a new order.

Customer is responsible for return shipping unless the item was defective or wrong.

Intellectual Property

All content on our website, including text, images, logos, and design, is the property of Dclo and protected by copyright and trademark laws. You may not use or reproduce any part of our content without permission.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Any indirect, incidental, or consequential damages
• Losses from delayed delivery or defective items
• Issues caused by user error, misuse, or unauthorized access

Our maximum liability to you for any claim shall not exceed the total amount paid for your order.

User Accounts

You may create an account to save information and view your order history. You agree to provide accurate and up-to-date information to create an account. You are responsible for maintaining the confidentiality of your login credentials.

We reserve the right to suspend or delete accounts suspected of fraudulent activity or policy violations.

Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

Governing Law

These Terms are governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles.

Changes to These Terms

We may update these Terms at any time. Changes will be effective once posted on our website. Continued use of our site after changes means you accept the updated Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Dclo
Email: admin_dclo@raaiqatex.com
Phone: +880 1700 517559
Website: dclo.raaiqatex.com