Privacy Policy

Effective Date: July 2025

Thank you for visiting Dclo! We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website dclo.raaiqatex.com and purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you use our website, we may collect the following types of information:

1. Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details
• Order history

1. Non-Personal Information

• Browser type and version
• IP address
• Device type
• Browsing behavior on our website
• Cookies and usage data

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, promotions, or updates
• Improve our website, services, and customer experience
• Detect and prevent fraud or other unauthorized activities
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and cart contents
• Understand website usage and improve functionality
• Provide personalized content and ads

You can control or disable cookies through your browser settings. However, some features of our site may not function properly without cookies.

Third-Party Services

We may share your information with trusted third-party services that help us operate our business, such as:

• Payment processors (e.g., SSLCommerz)
• Shipping providers (e.g., Pathao, Steadfast, Redex, DHL, FedEx)
• Marketing tools (e.g., email newsletter platforms)
• Analytics providers (e.g., Google Analytics)

These services are only allowed to use your information as necessary to provide their services to us.

Data Security

We take the protection of your personal data seriously and use industry-standard security measures to safeguard your information. While no method is 100% secure, we strive to use commercially acceptable means to protect your data.

Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Request a copy of your data we hold

To make any of these requests, please contact us at: admin_dclo@raaiqatex.com

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Dclo
Email: admin_dclo@raaiqatex.com
Phone: +880 1700 517559
Website: dclo.raaiqatex.com